We completely get it - when an organization requests internal feedback it is only natural to want to ensure your data and privacy are respected. So are your Oraqor results anonymous? Can anyone within your organization see your results? This article will answer these questions, explain Oraqors's methodology, and discuss why we believe our approach is not only better for you as a participant, but the organization as a whole. While we encourage you to read through it all, let's dive in with two charts that answer the two questions asked at the top:
Organizational Analyzer Assessment
There are two types of user roles within Oraqor:
Participants - an end-user who partakes in the Organizational Analyzer Assessment and/or the Weekly Pulse but does not have a login to the platform.
Administrator - someone from the same organization with access to data dashboards and the ability to adjust settings. Note: an Administrator can also be a participant.
User Status | Administrator | Executive | Manager | Participant |
Their Results Overview | ✔️ | ✔️ | ✔️ | ✔️ |
Company Average Scores | ✔️ | ✔️ | ❌ | ❌ |
Other Participant's Question Level Scores | ✔️ | ✔️ | ✔️ Only direct reports | ❌ |
Manage Assessment Settings | ✔️ | ❌ | ❌ | ❌ |
Weekly Pulse
User Status | Administrator | Executive | Manager | Participant |
Their Individual Impact, Overall and Week Score | ✔️ | ✔️ | ✔️ | ✔️ |
Company Combined Engagement, Happiness, Impact, and Overall Score | ✔️ | ✔️ | ❌ | ❌ |
Other Participant's Impact, Overall and Week Score | ✔️ | ✔️ | ✔️Only direct reports | ❌ |
Manage Pulse Settings | ✔️ | ❌ | ❌ | ❌ |
Wait, so my results aren't completely anonymous? Isn't anonymity always better?
Anonymity with participant responses is often a good choice - but it largely depends on the context. Because of this, it is important to understand the benefits and drawbacks of anonymity, when it makes sense to use it, and when it actually becomes a detriment. So let's discuss that!
When Does it Make Sense to Use Anonymity?
Anonymity is most commonly used when the answers provided put the participant at risk of self-incrimination or potential retaliation (e.g. "Have you ever committed illegal activities?" or "Is your manager trustworthy?"). Both of these prompts would be good examples of when anonymity makes sense. Answering the first prompt may be embarrassing or could potentially lead to legal ramifications - both aspects that may increase the chance the participant does not answer truthfully. The second could lead to retaliation by a vindictive leader.
But wait, wouldn't anonymity always lead to more accurate responses? The answer is surprising, and it actually leads us to our next section!
Downsides to Anonymity
While anonymity can be a valuable and even necessary data collection method, it has some drawbacks. Firstly, complete anonymity tends to negatively impact the truthfulness and precision of the responses given leading to inaccurate data (particularly when outside the scope of the examples in the above section).
Anonymity also reduces the sense of accountability which can further impair the accuracy of the findings. This lack of accountability also hinders data actionability - a cornerstone to what makes Oraqor effective. While anonymity is undoubtedly a crucial tool in research, knowing when to use it is equally important.
Our Approach
Oraqor´'s Organizational Analyzer Assessment and Weekly Pulse prompts were formulated specifically to keep the data accuracy and actionability often lost with anonymity while simultaneously safeguarding the participants from the problems anonymity is used to solve. To explain, let's take a look at one of Oraqor's Organizational Analyzer Assessment prompts:
Prompt 8: Everyone has access to and understands each department's metrics
Regardless of whether you strongly agree or strongly disagree with this prompt, the answer given does not call into question someone's integrity, nor does it set someone up for retaliation. Instead, it creates visibility into the organization's blindspots, brightspots, and misalignment to spark constructive conversation.
Often surveys are used in a siloed, top-down manner, where people give their opinion and then change is forced on them. Oraqor is different. Each participant's input is used to equip them with a tailored path towards improving the company from their seat by helping close the gaps they themselves identified. Oraqor empowers people to enact the positive change they want to see in their organization, but may not know how to through elevating their voice. Having people own their responses instills a crucial sense of accountability and ownership to drive that change.
Oraqor's mission is to help companies develop a clearer picture of their organizational health in order to achieve measurable improvements and tangible performance gains. Our approach is seen through our methodology that we believe allows for the benefits of increased accountability, accuracy, and actionability that can only come from transparency while simultaneously mitigating the concerns that anonymity is used to solve.